Shipping Info:
FOR PICK UP / WILL CALL:
- No shipping fee will be charged if the customer is picking up the merchandise directly from warehouse..
Merchandise can also be pick up from our CA 91761 warehouse, please advise us in advance and we be glad to provide the address for you after the auction has ended.

TRUCKING RATE CHART
*Trucking is available for 48 states only (NOT FOR AK, HI, PR), For AK, HI, PR please email us for special rate quote.
* Fee apply to per order basis.
* Please see the chart below for correct shipping rate.

This Freight Fee Chart for Sofa only

SHIPPING	STATES	TRUCKING RATE
WILL CALL	PICK UP WILL CALL	FREE
LOCAL	IN 50 MILES FROM CA 91761	$100 USD
46 STATES	46 states only	$250~$350 USD /1~2pc $280~$400 USD /3~4 pc $300~$490 USD /5~6 pc Call Estimate / 7~UP pc
NY, FL	NY and FL	please call for rate quote
OTHERS	AK, HI, PR, CANADA	please call for rate quote
For Detail shipping fee & Alaska & Hawaii & Puerto Rico, please contact us 1-909-673-1108 or email us for our lower shipping rate quote
SHIPPING FEE IS FOR CURVE SIDE DELIVERY AT GROUND LEVEL ONLY. FOR INSIDE DELIVER EXTRA CHARGE. PLEASE CONTACT US FOR DETAIL! "TRUCKING FEE WILL BE ADDED TO YOUR ORDER"

Important Notes on Delivery of This Item:

- PLEASE INSPECT ALL PACKAGES BEFORE SIGNING THE BILL OF LADING FORM, NOTE ALL NECESSARY REMARKS ON THE FORM. WE WILL REPLACE ALL NECESSARY PARTS FOR YOU ACCORDING TO THE BILL OF LADING FORM. NO EXCEPTION*

- MOTOR FREIGHT COMPANY WILL CALL IN ADVANCE TO ARRANGE DELIVERY TIME WITH CUSTOMERS. NO INSIDE DELIVERY/SOME ASSISTANCE MIGHT NEEDED WHEN SHIPMENT IS DELIVERE

- 7 to 14 Business Days After Processing
This is an oversized item that is shipped through a freight company and will arrive at your address about 5 to 14 business days after leaving our warehouse. The freight company will contact you in advance to schedule a delivery date and time.

- Once the Truck Reaches Your Delivery Address?
The item will be delivered from the rear of the truck at your address. You will be required to accept and remove the merchandise from the rear of the truck. The freight company will NOT take it inside.
Because oversized items are heavy and often difficult to handle, we strongly recommend that you have help available to remove the product from the truck and move it to its final location.

- Before You Sign for the Delivery
Before you sign for the delivery, it is important to inspect the packaging for any potential damage that may have occurred while in transit. Please keep in mind that it is normal for the packaging to show some wear.

- If There is Visible Damage to the Package's Contents
If there is visible content damage, refuse delivery of the order and contact a Customer Service associate by calling 1-909-673-1108. Please have your order number available when you call. Your order number can be located on your invoice.

"THE TRUCKING FEE & OPTIONS WILL NOT SHOW ON THE CHECK OUT INVOICE, WE WILL ADD TO THE INVOICE AFTER ORDER IS RECEIVED"

Payment Info:

For Custom made Customer : just 50% deposit per order (not refuntable under any circumstance), 50% balance will be collected when shipment is ready to ship out from our warehouse, The Payment must be received within five business days after the end of the auction. If you are unsure and would like to ask any questions on the item please contact us at 1-909-673-1108 before placing the order.

We accept Paypal, VISA, MASTER, Discover.
At the end of each auction, we will send you an email including checkout process..
You can use any payment method stated in the auction..
If you do not receive this email within 2 hours, please do email to notify us.

SALES TAX: California Residents: Please apply 8.75% tax.

Pay Pay-Pal:
Pay-Pal accepts Click on the Pay-Pal logo near the bottom of this page to log on to their web site and make your payment.
Our PayPal email id: paypal@stendmar.com

Pay Credit Card by Phone:
Call us Toll Free at 1-909-673-1108. We process Visa, MasterCard and Discover over the phone. Business hours: Monday-Friday. 9:00am - 5:30 pm PST.

Pay Check to: Stendmar, Inc.
Print the e-mail confirmation invoice we send you and mail it back to us with your payment. We accept Personal Checks and Business Checks. (Personal & Business Checks take 7~10 days to clear.) Please include eBay item # and your e-mail address when mailing Checks & Money Orders.

Note: To Avoid Delays in Order Processing, please include your: Name, eBay Item#, Email address, and Shipping Address along with your payment. If we receive a personal check for payment, we will hold the order until cleared before we ship the items.

Terms & Conditions:

Cancellations & Returns for In Stock Items:

ITEM WILL BE FULLY INSPECTED AT OUR WAREHOUSE, SHIP OUT VIA COMMON CARRIER SERVICE. CUSTOMER WILL BE RESPONSIBLE TO INSPECT AND MAKE ALL NECESSARY NOTES ON THE DELIVERY FORM WHEN DELIVERY IS ATTEMTED. STENDMAR INC. WILL NOT BE HOLD LIABLE IF THE DELIVERY FORM IS SIGN FREE AND CLEAR.
FOR DELIVERY CUSTOMER, ITEM WILL BE FULLY INSPETED BY CUSTOMER AT SIGHT BEFORE SIGNING THE DELIVERY FORM. FOR EXCHANGE OR RETURN, CUSTOMER WILL NEED TO NOTIFY US WITHIN 1 DAY AND PICK UP NEEDS TO BE ARRANGE WITHIN 2 DAYS AFTER NOTIFICATION IS RECEIVED. THE ITEM WILL NEED TO BE IN BRAND NEW CONDITION IN ORDER FOR US TO ACCEPT THE RETURN.
FOR ALL RETURN OR EXCHANGE THERE IS A 30% RESTOCKING FEE PLUS ROUND TRIP DELIVERY/PICK UP FEES. NO REFUND ONLY STORE CREDIT WILL BE ISSUED.

Cancellations & Returns for Custom made Items:
- Can not be Cancel or return for custom made items.

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Q: What type of material used for seating cushion?
A: For most of our sofa sets we used high density foam, which are mostly used on high end furniture collections. Cost of material high density foam is approx. 4 times higher than springs and approx. 8 times higher than poly fills. High density foam is more durable and period of usage is much longer than springs and poly fills.