Custom made Customer : just
50% deposit per order (not refuntable under any circumstance), 50% balance
will be collected when shipment is ready to ship out from our warehouse.
If you are unsure and would like to ask any questions on the item please
contact us at 1-909-781-6608 before placing the order.
accept Paypal, VISA, MASTER, Discover.
TAX: California Residents: Please apply 7.75%
Pay-Pal accepts Click on the Pay-Pal logo near
the bottom of this page to log on to their web site and make your payment.
Our PayPal email id: firstname.lastname@example.org
Pay Credit Card by Phone:
Call us at 1-909-781-6608. We process Visa, MasterCard
and Discover over the phone.
Business hours: Monday-Friday. 9:00am - 5:30 pm PST.
Pay Check to: Stendmar, Inc.
Print the e-mail confirmation invoice we send
you and mail it back to us with your payment. We accept Personal Checks
and Business Checks. (Personal & Business Checks take 7~10 days to clear.)
Please include eBay item # and your e-mail address when mailing Checks
& Money Orders.
Note: To Avoid Delays in Order Processing, please include your: Name,
eBay Item#, Email address, and Shipping Address along with your
payment. If we receive a personal check for payment, we will hold the
order until cleared before we ship the items.
& Returns for In Stock Items:
WILL BE FULLY INSPECTED AT OUR WAREHOUSE, SHIP OUT VIA COMMON CARRIER
SERVICE. CUSTOMER WILL BE RESPONSIBLE TO INSPECT AND MAKE ALL NECESSARY
NOTES ON THE DELIVERY FORM WHEN DELIVERY IS ATTEMTED. STENDMAR INC.
WILL NOT BE HOLD LIABLE IF THE DELIVERY FORM IS SIGN FREE AND CLEAR.
FOR DELIVERY CUSTOMER, ITEM WILL BE FULLY INSPETED BY CUSTOMER AT SIGHT
BEFORE SIGNING THE DELIVERY FORM.
FOR EXCHANGE OR RETURN, CUSTOMER WILL NEED TO NOTIFY US WITHIN 1 DAY
AND PICK UP NEEDS TO BE ARRANGE WITHIN 7 DAYS AFTER NOTIFICATION IS
RECEIVED. THE ITEM WILL NEED TO BE IN BRAND NEW CONDITION IN ORDER FOR
US TO ACCEPT THE RETURN.
FOR ALL RETURN OR EXCHANGE THERE IS A 30% RESTOCKING FEE PLUS ROUND
TRIP DELIVERY/PICK UP FEES. NO REFUND ONLY STORE CREDIT WILL BE ISSUED.
& Returns for Custom made Items:
- Can not be Cancel or return for custom
What type of material used for seating cushion?
For most of our sofa sets we used high density
foam, which are mostly used on high end furniture collections. Cost
of material high density foam is approx. 4 times higher than springs
and approx. 8 times higher than poly fills. High density foam is more
durable and period of usage is much longer than springs and poly fills.